IT Services
IT Support Built Around How You Actually Work
Every business runs into IT problems — a computer that won't boot, a network that keeps dropping, an email account locked out at the worst possible time. We handle both the quick fixes and the bigger issues, whether that means jumping on a quick remote session right away or sending a tech out to your office. You get the same team either way, so nothing gets lost translating your issue from one technician to another.
Remote IT Support
Most day-to-day IT issues can be resolved remotely — often faster than waiting for someone to drive out. We connect securely to your computer or network, diagnose the issue, and fix it while you watch or go on with your day.
Remote support covers software troubleshooting, slow computers, printer and network issues, email problems, virus and malware removal, and general "how do I do this" questions.
- Secure remote screen-sharing sessions
- Most issues resolved the same day
- Billed in 5-minute increments, rounded up
- No travel time or trip charges
On-Site IT Service
Some things just need a technician physically there — a new computer or network device that needs to be installed, cabling that needs to be run, or hardware that needs to be opened up and repaired. When that's the case, we come to you.
On-site visits are ideal for new equipment setup, office moves, network wiring, hardware repairs, and any issue remote troubleshooting can't fully resolve.
- In-person setup, repairs, and network wiring
- Billed in 15-minute increments, rounded up
- 1-hour minimum per visit
- Serving Plano, TX and the surrounding DFW area
Pricing
Simple, hourly pricing — no flat "per issue" guessing games.
Remote Support
$129 / hour
- Secure remote sessions
- Most issues resolved same-day
- Billed in 5-minute increments
- No travel time charges
On-Site Service
$129 / hour
- In-person setup & repairs
- Network wiring included
- Billed in 15-min increments (1-hr min)
- Serving the Plano & DFW area
Ready to Get Started?
Contact us and we'll help you figure out whether remote or on-site support is the right fit.
Contact Us